HID Shipyard has successfully obtained the after-sales service certification certificate, and its service capabilities have been recognized by authorities.

HID Shipyard has successfully obtained the after-sales service certification certificate, and its service capabilities have been recognized by authorities.

In the process of professional upgrading of the shipbuilding and service system, HID Shipyard has reached another milestone - after a full-process and multi-dimensional strict review by a third-party authoritative certification body, the company has officially been awarded the after-sales service certification certificate. This marks that HID Shipyard has reached the high-level requirements of relevant national standards in terms of after-sales service system, product quality guarantee and customer fulfillment capacity, and the level of service standardization has once again reached a new stage.

During the review period, the expert group, in accordance with GB/T 27922-2011 "Commodity After-sales Service Evaluation System" and relevant technical specifications, conducted on-site reviews and simulation tests on multiple modules of HID Shipyard, including after-sales service management documents, maintenance response processes, spare parts supply networks, and closed-loop management of customer satisfaction. The final review unanimously determined that the after-sales service system established by HID Shipyard operates effectively, has sufficient resource allocation, clear service execution standards, and has the ability to continuously and stably provide users with high-quality after-sales service guarantees.

The person in charge of after-sales service and quality at HID Shipyard stated, "Obtaining certification is not the end but a new starting point for deepening service." Marine equipment operates in a special environment with a long life cycle. After-sales support is directly related to the safety of users' assets and operational efficiency. We will take the certification standards as the benchmark, continuously optimize service products such as remote support, on-site maintenance and repair, and green channels for spare parts, and create a full-chain experience that enables customers to "buy with confidence and use with peace of mind".

For a long time, HID Shipyard has always adhered to the dual-wheel drive of "technology + service". Obtaining the after-sales service certification certificate this time not only helps to enhance the comprehensive strength evaluation of partners in bidding and tendering, but also further consolidates the foundation for the enterprise's transformation to service-oriented manufacturing. In the next stage, the shipyard will accelerate the construction of a digital platform for after-sales service, achieving full traceability of the service process and quantifiable response efficiency, providing users with more agile and reliable after-sales market support.

HID Shipyard focuses on high-quality shipbuilding and service provision, with its products covering a wide range of dredging equipment. Relying on reliable construction capabilities and an increasingly complete service network, the company is continuously creating long-term value for customers at home and abroad.