HID engineers went deep into the customer's construction site and successfully completed the installation and operation training of the dredger.

HID engineers went deep into the customer's construction site and successfully completed the installation and operation training of the dredger.

HID Shipyard dispatched a team of senior engineers to the construction site of an important client, successfully completing the on-site installation and commissioning of the newly purchased dredger. They also provided comprehensive and in-depth equipment operation and maintenance training for the client's operation team. This operation not only highlights SCOHID Shipyard's service philosophy of "customer-centered", but also demonstrates our highly responsible attitude towards the entire product life cycle through concrete actions.

Facing the complex working conditions on the construction site, the engineers of HID demonstrated extremely high professional qualities and rich practical experience. They strictly followed the technical specifications, closely collaborated with the on-site personnel of the customer, and carried out the hoisting, positioning, pipeline connection and electrical system debugging of the equipment in an orderly manner. After several days of intense work, all systems of the dredger passed the no-load and load tests at one go and are ready to be put into construction in the best condition, providing a solid guarantee for the client's project progress.

Equipment delivery is just the beginning of the service. The key lies in enabling customers to operate the equipment proficiently, safely and efficiently. During the installation and commissioning intervals and after completion, SCOHID engineers specially organized systematic theoretical and practical training courses. The training content covers multiple aspects including equipment principles, operation procedures, daily maintenance and upkeep, troubleshooting common faults, and safety operation procedures. The engineers patiently answered every question raised by the trainees in plain and understandable language, combined with practical operation demonstrations, and guided them step by step on key operation skills to ensure that every trainee could understand, learn and apply them. The customer operation team highly praised the engineers for their unreserved teaching and meticulous attitude.

The on-site service provided by the engineers this time is a microcosm of HID Shipyard's strong technical support capabilities and complete after-sales service system. As a leading manufacturer of dredging equipment in the industry, SCOHID has always firmly believed that outstanding products must be matched with outstanding services. In the future, we will continue to deepen the construction of our global service network, constantly improve response speed and service quality, and be committed to providing global customers with more reliable products, more comprehensive solutions and more considerate technical support. We will join hands with our customers to create value and forge ahead into the future.

HID Shipyard is a well-known enterprise specializing in the design and construction of various high-performance engineering vessels and providing dredging system solutions. The company is driven by technological innovation and oriented towards customer demands. Its products are widely used in port and waterway construction, land reclamation, water conservancy dredging and other fields, and have won the wide trust of domestic and foreign customers.